Policies

Our Policies

We pride ourselves on offering the best care for our clients. Please make yourself aware of our practice policies and procedures described below. Our policies have been designed to ensure you enjoy a truly peaceful and relaxing visit with us.

Consultation

Preston Aesthetics & Spa is dedicated to helping you achieve your aesthetic goals. We offer consultations to better understand your needs. Based on a private analysis and conversation, we partner with you to design a treatment plan that will best meet your expectations.

Scheduling

Please call ahead and we will schedule you for a consultation or treatment. For your convenience, we recommend scheduling your next treatment before leaving our facility. Due to the customized nature of many of our treatments, appointments can sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention.

Cancellation Policy

A scheduled appointment reserves the time of our professionals. Cancellations are accepted up to 24 hours prior to your appointment without incurring a charge. Cancellations with less than 24 hours or no-shows require a $100 service fee which will be charged to your credit card. Thank you for your consideration. 

Arrival

Please arrive 15 minutes prior to your appointment, so you’ll have plenty of time to unwind, and give us the 411 on what’s new in your life (aka paperwork). As we are a medical spa, we require that all new clients fill out a medical/skincare history and treatment consent forms. Paperwork and consent forms must be updated annually. There’s nothing fashionable about being late, you’ll just deprive yourself of the full treatment time.

Photography

Treatments include pre and post-treatment photography. All photographs are private and covered by HIPPA laws. Post-treatment and all follow-up visits do include photography. 

For Your Enjoyment

For their safety, and for the courtesy of other guests receiving relaxing services, children under 13 years of age are not permitted. Please put cell phones on silent. This is your time to relax and be in the moment. Inform our front desk staff if you have any special needs or concerns to allow us to ensure your time spent with us is a memorable experience. 

Valuables

We are not responsible for lost or stolen items and encourage you to leave valuables at home. 

For the comfort of our guests, Preston Aesthetics & Spa is a Non-Smoking facility.

We wouldn’t be the trendsetters that we are if we weren’t constantly expanding our services. Although Preston Aesthetics & Spa makes every effort to keep its advertising material updated, please note that prices and services are subject to change at any time. We love having you as a client, but we reserve the right to refuse service at any time, to anyone, for any reason. 

Payment

We accept cash, Visa, Mastercard, American Express, Discover, Care Credit & Financing Options.  All treatments/products must be paid for at or prior to the time of treatment/purchase. There are no discounts when using Care Credit or Financing. We accept personal checks as a form of payment for treatments only, at least 5 days prior to treatment appointment, however, if a check is returned for insufficient funds, a fee of $30 will be added to the amount due. 

CareCredit

Preston Aesthetics & Spa now accepts CareCredit Healthcare Financing: the credit card that makes it easy to access care without delay.

Whether you use your healthcare credit card to cover your deductible or to pay for treatments and procedures not covered by insurance, CareCredit helps make the health, wellness, and beauty treatments and procedures you want possible today. Apply online today!

CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.* With CareCredit, you can use your card for all of your follow-up care as well as annual checkups.

With CareCredit, you can purchase that new spa treatment you’ve been wanting, purchase more treatments using a same-day package, or simply return for your favorite spa services more frequently.

Learn more by visiting www.carecredit.com or contacting our office. Ready to apply? Apply Online for your CareCredit card today.

*Subject to credit approval. Minimum monthly payments required. Ask us for details.

Preston Aesthetics & Spa

411 Morgantown Street
Kingwood, WV 26537
(304) 329-5890

Hours

Monday thru Friday:  8a - 8p
Saturday: 8:a - 8p
Sunday: Closed

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